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Many speakers have made their slideshow available here. Slideshows with video have it removed to reduce download size.

We also filmed some presentations. These will be on our YouTube channel and linked here later in 2015. Watch out for a message on the home page of the ASCCA website.

John Ajaka MLC

The Hon
John Ajaka MLC

The Hon John Ajaka is a Member of the NSW Legislative Council, Minister for Ageing, Minister for Disability Services, and Minister for the Illawarra and Deputy Leader of the Government in the Legislative Council.  

Mr Ajaka's Speech (231 KB)

Stefan Avqoustakis

Stefan Avgoustakis
Security Architect
Cisco Australia


Stefan Avgoustakis works as a Security Architect at Cisco Systems. Based in the Sydney offices in Australia, his responsibilities are centred around providing security design expertise to customers and understanding their technical requirements within the security domain.

Securing the Internet of Things 

By 2020, more than 50 billion things will connect to the Internet — seven times our human population. Examples are wearable health and performance monitors, connected vehicles, smart grids and connected manufacturing. This Internet of Things (IoT) will revolutionize the way we work, live, play, and learn. As our connected lives grow and become richer, the need for a new security model becomes even more critical. It requires that we work together as a community to find innovative solutions to make sure that the IoT securely fulfils its potential and preserves the convenience that it represents. Join me to discover the potential of the IoT and learn how Cisco is helping to secure the IoT.

Stefan Avgoustakis's Presentation (4.5MB)

David Bennett

David Bennett

ASCCA Director


David Bennett has been a director of ASCCA since 2005. David worked in the computer industry from 1958 until his retirement in 1996. He was involved in the design and manufacture of computer systems hardware, later specialising in software systems for manufacturing industries.
He was a consultant and president of the UK “Just in Time” group, who worked to improve the manufacturing processes in large companies, such as Hoover, Sony UK, Nissan UK and Sunrise Medical.
After coming to Australia, joined Northern Beaches Computer Pals as a trainer and soon became involved in the organisation and development of the club.When Avalon Computer Pals was formed he became a founder member and spent three years as a trainer and member of the committee.
David wants to continue working on widening communication between member clubs, using webcam and internet links for interactive participation between member clubs and will allow them to get maximum benefit from their ASCCA membership.

David is MC for the Conference


Ross Balharrie

Ross Balharrie

State Library of NSW

  Ross Balharrie is a passionate librarian with over twenty year’s experience working in Public, State, TAFE and University libraries in Victoria & New South Wales. For the past four years Ross has worked as the Services Delivery Coordinator at the State Library of NSW.  Ross is responsible for negotiating on behalf of the NSW public library network, consortia offers for eBook platforms, online music & video collections and digital newspapers and magazine databases. He also provides advice to public libraries on digital content options, patron driven UX design and content discovery technologies.

The Virtual Library

The 3rd industrial revolution also referred to as the digital revolution has radically transformed our society. The emergence of the internet, social networking and the move from analogue to digital has proven to be a disruptive force for many businesses and services. Public libraries today replicate many of their traditional services via the virtual library, offering 24x7 access to eBooks, digital magazines, newspapers and online streamed music and videos.  Public libraries also play an important role in bridging the digital divide by providing free wireless access, computing facilities and computer literacy training sessions to their local communities. This paper will explore the impact of the digital revolution on public libraries with a specific emphasis on the emergence of eBooks and the challenges and opportunities that lay ahead.

Ross Balharrie's Presentation (1.76MB)

Peter Blasina

Peter Blasina
The Gadget Guy

Pete Blasina has been explaining technology to consumers for more than 22 years. He’s the on-air technology reporter for Channel 7, appearing on Kochie’s Business Builders, Seven’s 6.00pm News and Today Tonight current affairs program. Peter is currently the Department of Communications’ National Cyber Security Ambassador and he works closely with the federal department of Regional Development Australia, taking the technology story to the country. He is also Telstra’s technology ambassador touring the country demystifying technology for a broad range of consumers via a variety of events. The Gadget Guy provides valuable advice on how to  make the most of today’s popular technologies at his website, Peter's 14 years as a senior science and mathematics teacher has meant that hehas been invited by a number of Australian Education Departments, TAFEs and Universities to provide an insight into technology trends and developments and their influence on the future of education and business in Australia.

Technology Directions

Where is technology going? What is the next revolution in Tech? What are the winning and losing gadgets? Let the Gadget Guy take you on a ride into the future.

Peter Blasina's Presentation (5.48MB)

Nan Bosler

Nan Bosler

ASCCA President



Nan Bosler has been heavily involved in volunteer community work for almost 60 years.  She has worked with and for people of all age groups and levels of ability, with particular emphasis on the needs of older people and those with a disability.   She is a published author and presents regularly at conferences in both Australia and overseas. She revels in the fact that she is a great grandmother.
Nan is the foundation president of the Australian Seniors Computer Clubs Association and seeks to empower older people by encouraging them to use modern technology.

Welcome and Acknowledgement of Country

A successful conference should pose questions and challenge assumptions. It should open doors and inspire new ideas for the future.

Diane Brentnall

ASCCA Training Coordinator



Diane stepped in when another presenter was unable to attend. Her slideshow was provided by Google when ASCCA club members and trainers were invited to their office this year.

Getting Online with Google (3.71MB)

Charlie Brown

Charlie Brown

Technology Commentator



Charlie Brown is a leading commentator on the technology lifestyles of Australians.

He is the Today Show’s resident technology expert, and regularly appears on other Nine Network programs, including National Nine News. Charlie is also the executive producer of CyberShack TV, Australia’s only free-to-air, half-hour program dedicated to showcasing the latest in home entertainment and consumer electronics. In addition to Television, Charlie appears regularly across radio, print and the web. He hosts Life & Technology, a weekly radio program on Sydney’s 2GB, writes regular columns for TV Week magazine, publishes and has an ever-growing social media following.

When Charlie’s not busy talking about the latest and greatest gadgets and innovations, he is the founder of CBN Media, a content production business specialising in helping the world’s best technology brands explain their latest technology innovations.

Technology I Use


Technical Director software website



The Significance of Tablets in Meeting the Computing Needs of Seniors

Video Presentation (1.1MB)

Natalie Darcy

Natalie Darcy

NSW Trustee & Guardian


Natalie Darcy was admitted as a Solicitor in 2002, after graduating with a combined degree in Law and Commerce. She is a NSW Law Society Accredited Specialist in Wills and Estates law. Natalie is currently working for NSW Trustee & Guardian, Newcastle Branch, as a Legal Officer primarily practising in the areas of Wills, Estates, Conveyancing, Probate, Contested Estates and other Equity litigation. Prior to joining NSW Trustee & Guardian Natalie worked for a number of years with a private law firm working primarily in the area of Wills and Estates and particularly in the area of contested estates and other equity litigation.

Planning Ahead in a Digital Age

This year marks 100 years since NSW Trustee & Guardian (NSWTG) began offering its services to the people of NSW. Over that time NSWTG has written over one million Wills and has witnessed lifestyles, families and how we plan for the future radically change. One very new area of advice people are asking about is what happens to their online accounts – like Facebook, access to bank accounts, loyalty programs like frequent flyer points, digital photographs or online music collections. Natalie will share tips and practical advice on what to consider when making your Will, Power of Attorney and Enduring Guardianship, as well as what happens when you don’t plan ahead.

Natalie Darcy's Presentation (1.24MB)

Brian Fitzgerald

Brendan Fitzgerald
Manager Digital Inclusion


Brendan Fitzgerald has extensive experience in developing and delivering community based ICT programs. He is currently working on growing the reach and impact of Infoxchange’s Digital Inclusion agenda which includes the Go Digi and WeShare projects funded by Australia Post and the Telstra Foundation respectively. Prior to joining Infoxchange in 2013, Brendan was General Manager of Vicnet for eight years delivering a number of significant ICT projects over a 13 year period.  Brendan was one of Australia’s Ambassadors to the UN sponsored 2013 Internet Governance Forum (IGF).

Go Digi: Infoxchange and Australia Post making an impact on Australia’s Digital Literacy

It is estimated that 1 in 5 Australians are yet to use the Internet which is close to 3.7 million Australians who are not online. This is compounded further by the known gaps in digital literacy skills across the Australian community including seniors and those living in rural and remote Australia. Infoxchange in partnership with Australia Post is rolling out Go Digi: a 4 year national digital literacy program aimed at improving the confidence and digital skills for over 300,000 Australians.

Brendan Fitzgerald's Presentation (1.70MB)

Emma Fawcett

Emma Fawcett

Emma Fawcett is the Community Engagement Officer for the WeShare program at Infoxchange. She has worked coordinating volunteer and community development programs in Australia, the Philippines and throughout South Asia. She is also an avid participant in the Sharing Economy and believes strongly in its role creating a more people-centred, sustainable, responsible and connected world. Emma has a BA International Studies from RMIT University and is currently completing a MA Applied Anthropology and Participatory Development at the Australian National University.

WeShare: Bringing emerging elders into the sharing economy

WeShare is an initiative of Infoxchange and the Telstra Foundation empowering the Emerging Elders (55-65 years) in Australia to participate in the Sharing Economy. Working with local community groups, sharing economy organisations and individuals, WeShare works to increase knowledge and understanding of older people about the potential of digital technology and the sharing economy to enhance quality of life of Emerging Elders generate income, save money, connect with others and share their skills. This paper will discuss the successes and challenges to date of the first year of WeShare.

Emma Fawcett's Presentation (407KB)


Peter Shann Ford


Peter Ford
Founder and CEO, 
Control Bionics Pty Ltd



  Peter Ford in the past 32 years, has developed increasingly advanced technology to enable people with quadriplegia and loss of speech to control computers to communicate, use emails and the internet, run videos, music and Telepresence robots. In 1998 he began coding a revolutionary system to use the body’s electrical signals to control a computer.  The outcome is NeuroSwitch, an intuitively controlled system that enables a person with quadriplegia and loss of speech to replace a computer’s keyboard and mouse and control it with their own EMG signals from a patch on their skin. In 2005, Peter founded Control Bionics Holdings, Pty. Ltd. which is developing technology that is changing the way humans use computers and advanced technology.  He is the NSW Senior Australian of the Year for 2014.

Bionic Programming for Age-Related Wear and Tear

Control Bionics has developed NeuroSwitch, a bionic program to enable people with severe disabilities to regain control of a computer, communications, video and music programs, Internet transactions and even remote Telepresence robots. This same technology is proving vitally useful to us as we age: addressing issues from simple communication and control to enhancing exercises for physical and sexual vitality. Computers are already a vital constant in most of our lives.   Bionics brings us even closer, making them an integral part of ourselves… making us the switch that controls technology.

Jill Freyne

Jill Freyne

 CSIRO Senior Research Scientist


Jill Freyne is a team leader in the area of Human Computer interaction at the Australian eHealth Research Centre, at CSIRO. Jill received her PhD from University College Dublin and worked at IBM Research before joining CSIRO in 2009. Jill’s research focuses on the in the design and delivery of effective and engaging technologies to impact attitude and behaviour in the health domain. Jill is the author of over 60 publications published in top quality journals and conferences.

Digital Support for Healthy Ageing

A positive outlook, the right advice, and translation of words into action are step stones on the road to healthy aging. It sounds simple, yet healthy aging is a long term goal with a focus on nutrition, exercise and the mind.
At CSIRO we’ve worked for many years on diet and lifestyle programs for weight loss and healthy eating, including our work on the CSIRO Total Wellbeing Diet. In recent years we’ve been exploring the many opportunities for mobile apps, Bluetooth devices and social networking for healthy lifestyle and healthy aging. In this talk Jill will discuss several innovative projects at CSIRO for healthy aging, including online lifestyle programs, home based chronic disease management, mobile cardiac rehab and the Smarter Safer Homes platform.

Jill Freyne's Presentation (1.83MB)

Video of Dr Freyne's Presentation (YouTube)

Cullen T Hayashida

 Dr Cullen T. Hayashida

Ph.D. , Director, Kupuna (Elder) Education Center, Kapiolani Community College, University of Hawaii, Honolulu, Hawaii



Dr Hayashida has most recently taught at the University of Hawai‘i as a graduate affiliate faculty with Sociology, School of Nursing and the Center on Ageing. Over the past 30+ years, he has been involved with long-term care service development in the hospital, nursing home, case management and home health care settings and has provided technical assistance to other organizations locally, nationally and in East Asia. His experience as an educator and as a long-term care service developer have all been directed towards finding more cost effective solutions to long-term caring. The Kupuna (Elder) Education Center has been involved with paraprofessional, family caregiver and active aging related programs and training. Dr. Hayashida is also the owner of a medical alert company in Hawaii since 2003 that serves hundreds of subscribers every day.

Creating a Community for all Ages: Unleashing the Power and Potential of Active Older Adults and Boomers

Active ageing is becoming an increasingly popular theme. This presentation will report different ways, Hawaii will begin pivoting to address aging not just as sickcare but as wellcare and as an important asset to the community now and for the future. Active Aging will be discussed first for individuals wishing to understand the multi-faceted principles of health and fitness. A broader community perspective will be shared as reflected by the Age Friendly City and Blue Zones movements. What is the role of older adults and boomers in creating a new culture of hope?

Dr Hayashida's Presentation (3.05MB)

Craig Jackson

Microsoft National Training Manager



Microsoft Surface Pro 3

The tablet that can replace your laptop

Craig Jackson's Presentation (2.4MB)

Emma King

Emma King

Emma King is a landing team member for Dropbox’s first APAC office that just opened in Sydney earlier this year. Emma splits her time at work between sales, marketing, operations, and recruiting. Personally she enjoys music, concerts, yoga, and baking.

Dropbox for everyone- the power of sync and share

Dropbox is an easy way to store files, share files, and collaborate with others. Dropbox lets you access your files on all of your computers and mobile devices, and through the website, With Dropbox, you always have the most up-to-date version of your files with you! Dropbox also makes it easy to share, whether that's sharing pictures from the BBQ this weekend with your family, or sending tax documents to your accountant. We will cover the basics of how Dropbox works, walk you through a demo of the product, and share some tips and tricks for power users.

Harry Zeitlyn presented Emma King's talk on the day

Emma King's Presentation (858KB)

Kelly Lindsay

Kelly Lindsay


Kelly Lindsay is the Project Officer – Small Business at Australian Communications Consumer Action Network (ACCAN), Australia’s peak body for consumer representation in communications. She is passionate about increasing awareness and empowering people in the small business and not for profit sector to take advantage of the Digital Revolution.

Digital Ready

High-speed broadband and information and communications technology is here to stay but many organisations are struggling to benefit from opportunities the digital world offers. To help you get digital ready ACCAN has partnered with the Australian Government to provide an exciting new training opportunity for the Arts, Recreation and Education Services sector. This presentation will provide information about the content of the training kit and will also look at how these opportunities may assist your organisation to become “Digital Ready”.

Kelly Lindsay gave her talk without her slideshow due to a technical difficulty, however the slideshow presentation is available here.

Kelly Lindsay's Presentation (990KB)

Dr George Margelis

Dr George Margelis
University of Western Sydney

Dr George Margelis Adjunct Associate Professor University of Western Sydney

An Update on E-Health

EHealth promises much to healthcare for older Australians. We explore the promise of ehealth, what it has delivered to date, and the role of consumers in improving healthcare with technology.

Dr Margelis was unable to attend due to illness.

Bill McCully

Bill McCully
Computer Trainer 


Bill McCully worked in a number of positions from the age of 17 until he was 26. He worked in the NSW Ambulance Service for 18 years and has been a Trainer in ASCCA clubs since 1998 and this role is ongoing.  He has been associated with three ASCCA clubs.

He is a director of Easy Computing (Aust) Pty Ltd, makers of Take The Teacher Home.

How to create a Family History DVD using photos & Videos

This presentation will explain the process and methods used to make a professional looking DVD of your Family Story

Bill McCully's Presentation (1.20MB)

 Katerina Pavlidis

Katrina Pavlidis



Katerina Pavlidis joined ACCAN – the peak body representing telecommunications consumers – in October 2012 after completing her honours thesis in sociology. As the grants and research officer, Katerina administers ACCAN’s annual grants scheme ensuring that the projects achieve the highest quality and the greatest impact for Australian telecommunications consumers. Katerina also works on privacy policy issues.

Presenting the latest research on Mobile Apps

Mobile phone and tablet apps have significantly changed the way we access information, services, entertainment and how we connect with other people. But when Australians use apps, do they consider what happens to their personal information? Are consumers willing to pay more for a privacy-respecting app? And who do they turn to when something goes wrong with an app? This session will answer these questions, and more, by discussing ACCAN’s latest research, which is still being investigated, on how Australians use apps and the typical consumer decision-making processes when considering to download and use an app.

Katerina Pavlidis's Presentation (1.13MB)

Margaret Richardson

Dr Margaret Richardson
Research Fellow
University of Waikato, Hamilton, New Zealand 


Dr Margaret Richardson, currently a researcher at the University of Waikato in New Zealand, has previously been a librarian and a law office manager.

In her researcher role she has worked on several ageing society-related projects concerned with encore careers, the role of ageism in elder-organisation interactions, and older people’s attitudes to, and use of, computers. Margaret moved to New Zealand from Australia in 1973, married, and has lived there ever since.

Participation in the Digital Age

The internet is a part of modern life whether we use it or not. But what impact does it have on our involvement with family and friends, our participation in leisure interests and community groups, and our access to goods, services, and information? Do those who don’t use it feel disadvantaged and left out?

This session presents findings from a New Zealand Government-funded research project on the impacts of the internet on older people’s participation.

Dr Richardson's Presentation (882KB)

Toni Robertson

Professor Toni Robertson

Tuck Leong

Dr Tuck Leong 




Professor Toni Robertson and Dr Tuck Leong are researchers in the Interaction Design and Human Practice Lab Faculty of Engineering and Information Technology University of Technology, Sydney. They try to understand the interactions between people, their activities and information and communications technologies, and the issues surrounding the use of these technologies in actual work, domestic and other social settings. They are committed to Participatory Design approaches that involve people in the design of technologies they might use. Currently they are investigating how emerging technologies might be useful to ageing people in their endeavours to maintain their health and independence. 

Is there role for the Internet of Things in Ageing Well?

This forum will begin with a brief introduction to the Internet of Things, an emerging technology of massively interconnected objects and environments that - with good design - may prove useful to ageing people in many ways. Examples will be provided and explained along with opportunities for participants to experiment with some of the domestic prototyping kits that are becoming available.

Our aim is to provide experiences where participants gain some insight into the potential of these emerging technologies in the hope they might want to become involved in their design.

Paul Robinson

Paul Robinson

Senior Manager Marketing Asia Pacific, McAfee. Part of Intel Security


Paul Robinson has over 30 years’ experience in the IT industry and has been at the forefront of some of the most exciting developments that have helped shaped our digital lives. After graduating with a degree in Computer Science and helping develop Australia’s fledgling EFTPOS and communications backbone, he headed to the US and worked for a number of multi-national organisations in a variety of technical, sales and marketing roles. In 2008 he returned to Australia to help look after his ageing parents, and is a senior member of McAfee’s marketing team, who are tasked with enabling users to safely connect to the internet, and securely surf and shop the web.

Intel Security 2014 Silver Surfers Research Results

Paul Robinson's Presentation (2.37MB)

 Dr Amir
University of technology

Dr Amir Talaei-Khoei is a faculty member at the school of Systems, Management and Leadership in the University of Technology, Sydney (UTS) where he coordinates an international initiative for Assistive Technologies in Aged Care involving seven universities and research institutes from Australia, UK, Norway, South Korea and USA, as well as three industrial partners from Australia. Since 2008, he has been an active member of Asia-Pacific ubiquitous Healthcare Research Centre (APuHC), a collaborative centre for World Health Organization (WHO), where he currently leads the aged care research program. He is also a member of the Centre for Human Centred Technology Design at UTS where he works on the use of games for aged care. He has recently joined the Lab for Agile Information Systems in which he collaborates with his colleagues at UTS to build industrial partnerships for innovative technological solutions applicable for seniors’ lives. Dr Talaei-Khoei received his PhD from the University of New South Wales (UNSW) in Australia and holds a MSc of Information Technology from the Royal Institute of Technology (KTH) in Sweden.

Ageing in Place Technologies: Creating Possibilities

Australians love their homes, and, given a choice, they'd like to stay in them as they get older. “Ageing in place” means living where you have lived for years, not typically in a health care environment or nursing home. It also means using technologies and conveniences that change your home a safe place as your circumstances change. In other words, seniors continue to live in the homes of their choice safely and independently as they get older. But can an elderly person, who has chronic health conditions that require regular monitoring, remain at home safely? In an age of information technology, and smart appliances, it is possible.

Dr Talaei-Khoei's Presentation (2.07MB)

Robyn Van Dyk

Robyn van Dyk
Head, Research Centre. Australian War Memorial


Robyn van Dyk joined the Memorial as part of the Research Centre in 2002 and has been the Head of the Research Centre since December 2011. She is the concept leader for Anzac Connections the Memorial’s major centenary web initiative to increase the National Collection’s online availability and enhance the Collection in the digital environment. In October 2012, Robyn travelled to Afghanistan as the Memorial’s Official Curator, and spent several weeks observing conditions and collecting records and objects for the National Collection. Most recently Robyn will partner with the Australian National University in a major ARC funded research project into Borneo in the Second World War.

Anzac Connections, the centenary of the First World War and what’s new online at the Australian War Memorial.

The Australian War Memorial’s website has close to 1 million pages of First World War archival records digitised online. For the WW1 centenary the Memorial has a major digitisation, data and web development project ANZAC Connections underway. The project will not only progressively deliver new, digitised collections to the website, but aims to improve search and discovery and provide ways for people to interact with the collection. It is hoped that the project will enable collections across the country related to the First World War to be easily linked and located. The project has been established to mark the 2015 centenary of the landing on Gallipoli. See -

Robyn van Dyk's Presentation (5.56MB)

Video Presentation

Mark Young

Mark Young

ASCCA Technical Officer


Mark Young was a primary school teacher for over 30 years and a computer coordinator in two schools. Ever since he began borrowing the school’s Apple IIe in the 80s, he has been dedicated to figuring out these fascinating machines and passing on what he has learnt to others

Getting Notetaking Organised with Microsoft OneNote

OneNote has been around since Windows XP and, over the years, many people have opened it, had a play and closed it again, promising that they would try to learn about it one day. Well, today is that day! Now that Microsoft has made a free version of OneNote 2013, along with free versions for Mac, Android, iPhone, iPad and online, anyone can make use of it. It’s easier to make notes and organise information than using Word or Apple Pages, yet has familiar tools, and syncs quickly over the net to any device you have. Evernote users may also want to use OneNote as well due its different capabilities.

Mark Young's Presentation (1.09MB)
OneNote Basics (596KB)

Alex Zaharov-Reutt


Technology Editor


Alex Zaharov-Reutt’s father bought him a computer in 1979 from Dick Smith Electronics, long before the IBM PC was released in 1981. Since then he has been immersed in the digital lifestyle, devouring new technologies and sharing his knowledge wide and far across print, the web, TV and radio. Alex is currently the Technology Editor of, is regularly interviewed on ABC and other radio stations across Australia, keeps up a few TV appearances here and there and is working on some top secret technology projects, as well as volunteering at the Sydney PC Users Group to co-present the main meetings and answer member questions off the top of his head – and with the help of Google when required.

Having fun with technology and keeping safe online

See a live demo of the coolest new technologies, discover the web’s most useful sites, learn why you need to take passwords and the security of your digital life as seriously as you take locking your doors, windows and car, and the best free and paid apps to keep your PC, Mac, smartphones and tablets clean and running fast.

Alex Zaharov-Reutt's Presentation Slides (1.5MB)

Video of Alex Zaharov-Reutt's Presentation (YouTube)