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David Bennett

Avoca Computer Pals

David Bennett worked in the computer industry from 1958 until his retirement in 1996. He was involved in the design and manufacture of computer systems hardware, later specialising in software systems for manufacturing industries. He was a consultant and president of the UK “Just in Time” group, who worked to improve the manufacturing processes in large companies, such as Hoover, Sony UK, Nissan UK and Sunrise Medical.

After coming to Australia, he joined Northern Beaches Computer Pals as a trainer and soon became involved in the organisation and development of the club. When Avalon Computer Pals was formed, he became a founder member and spent three years as a trainer and member of the committee.

David is MC for the Conference



Nan Bosler AM

ASCCA President

Nan Bosler has been heavily involved in volunteer community work for almost 60 years. She has worked with and for people of all age groups and levels of ability, with particular emphasis on the needs of older people and those with a disability. She is a published author and presents regularly at conferences in both Australia and overseas. She revels in the fact that she is a great grandmother.

Nan is the foundation president of the Australian Seniors Computer Clubs Association and seeks to empower older people by encouraging them to use modern technology.

Welcome and Acknowledgement of Country

A successful conference should pose questions and challenge assumptions. It should open doors and inspire new ideas for the future.



Charlie Brown

Technology Commentator

Charlie Brown is one of Australia's cutting edge commentators on lifestyle technology. He is the technology editor for Channel Nine's Today Show and appears regularly on Nine News and 2GB.

Charlie is able to communicate, educate and inspire a huge audience, without confusing technological jargon. 

Tech Trends and Products


Charlie Brown's website is


Alice Cheng

State Inspector – Ergonomics

SafeWork NSW

Alice Cheng is the State Inspector of Ergonomics at SafeWork NSW and has over 10 years of experience in Work Health and Safety. She is currently a registered Occupational Therapist and a Certified Professional Ergonomist. 

Before joining SafeWork NSW, Alice worked in the field of injury management in the insurance sector. Prior to that, she worked in occupational rehabilitation and return to work, managing a broad portfolio ranging from NSW Police to the Department of Education.

Working healthy: How is your computer workstation set up?

This session shares information about staying healthy and safe at work for volunteers, as they perform an essential range of activities across many areas of our communities, including the world of technology. Many volunteers use a computer, but what does their computer set up look like? We often forget the basics to how to set up our computer workstation to suit individual needs.

In this session, we will consider:

  • Who is SafeWork NSW?
  • Does work health and safety laws apply to volunteers?
  • What are the basic tips on how to set up computer workstations?


Judy Elias

President at Manly Computer Pals, Designer, Educator, Broadcaster, Editor of SPLASH

Jessie Hazell

Community Services Rep for Home Instead Seniors Care

Judy Elias is passionate about anything new, innovative and creative associated with technology. Willing to trial everything and anything (within reason)! Taught computer packages at the University of Sydney, Ultimo TAFE, Northern Beaches Community College, Mosman and Sydney Community Colleges. Headed the design department of Pearson Education. In partnership, ran an advertising and sign business. Currently hosting my own chat radio program SNAPSHOT on Radio Northern Beaches along with helping to grow Manly Computer Pals along with helping as editor of a new ASCCA online newsletter initiative called SPLASH focusing on ‘What’s On’ for the cluster of Compals clubs on the Peninsula in Sydney.

Jessie Hazell is the Community Services Representative for Home Instead Senior Care, Sydney North Shore and Northern Beaches. She has worked in the Aged Care industry for the last two years and has a background in media and marketing.

SMART TEC: Gobsmacking chats with Siri, Google Home and Alexa. Your chance to invite them home too!

Ninety percent of Australians want to stay in their own home as they age. Assistive technologies can help people do just that and age in place! High tech assistive technology such as virtual assistants like Siri, Alexa and Google Home can help in countless little ways to make seniors lives easier, safer and more enjoyable helping with everything from basic day to day tasks like medication reminders to helping to maintain connectedness with loved ones.

Smart Homes, Remote Digital Medical Care and devices designed to help reduce risks and increase safety are just a few way that technology can help seniors to age in place. We will be outlining and demonstrating the ways in which these technologies can enhance the lives of seniors and their family, as well as taking a look at the innovative and exciting developments in technologies for our ageing population.


Sam Dimarco 

Head of Stakeholder Relations      NBN Co 

Sam Dimarco leads a team that is responsible for managing key stakeholder relationships across industry, business, special interest groups and regional Australia. Sam is also responsible for enabling the nbn™ local team in executing their comprehensive community engagement programs.

Sam is a 25+ year veteran of the Australian telecommunications scene. Having started his career designing and building networks to later focus on marketing, sales and communications, Sam developed a passion for customer experience and product evolution.

See Sam speaking to Nan Bosler


Paul Harrop

General Manager PSK Financial Services

Paul Harrop is the General Manager at PSK Financial Services, a role he has undertaken for the past 5 ½ years following a career spanning over 30 years in senior management positions with AXA and AMP in the UK and Australia.

Established in 1969, and with offices in Sydney CBD, Parramatta, Campbelltown and Central coast, PSK today manages over $2 billion of Superannuation and investments and has grown to 35 fully qualified advisers with over 30 support staff, offering a wide range of services focusing on each client’s individual needs and unique goals.

Planning for your best retirement – The importance of Advice

Many Australians understand the importance of financial advice in establishing a plan to meet with their lifestyle and retirement goals.

During this presentation we will take a close look at Australia’s changing retirement landscape and the increasing demands on retirees when planning for their income in retirement. We also take a look at the new Downsizing legislation introduced by a government that recognised that many people were asset rich but yet cash poor and unable to generate an income to afford the lifestyles that they deserve. A session not to be missed.



Wayne Hawkins

Director of Inclusion ACCAN

Andres Merlano

Accessible Telecoms Project Officer ACCAN

Wayne Hawkins has been working at Australian Communications Consumer Action Network (ACCAN) since 2010, leading their work in the areas of disability access, emergency services and broadcast access.

Andres Merlano is the Accessible Telecoms Project Officer.

Accessible Telecoms
There has long been an information vacuum about telecommunications equipment and services suitable for people with disability in Australia.

In 2018 ACCAN received a grant from the NDIA to develop a national disability telecommunications information and referral service. The service – Accessible Telecoms – is now providing up-to-date, independent information about mainstream and assistive communications equipment via website, web chat, free-call and SMS.

The service is free and can be used by anyone. It provides a wealth of useful information for anyone who has difficulty using the telephone.


Rob Kalka

Business Development Manager Connecting Up

What’s a low tech guy like Rob Kalka doing in a high tech charity like Connecting Up?
Whilst keeping up with technology is an ongoing challenge, Rob’s strengths are in enabling growth and improvement in organisations bringing positive change to communities in need.

His career in Australia and South East Asia has included leadership roles in disability services, primary health care, village infrastructure and fair trade. Rob has a deep understanding of not-for-profit (NFP) organisations. ‘Connecting Up’ describes what he does best.

Connecting Up’s purpose is to help other not-for-profits leverage the digital world to solve problems, save money and be more effective. Its relationships with tech companies provide NFP’s with exclusive access to technology software, hardware, events and e-learning webinars at minimal cost.

Connecting Up – Stronger communities through technology
Connecting Up is an Australian not-for-profit organisation that supports over 30,000 not-for-profit organisations with technology products, services, events and e-learning webinars. ASCCA members can benefit from engagement with Connecting Up to build their I.T. capacity.



Alex Meaney

Assistant Director, Consumer and Small Business Strategies Branch ACCC

Eti Abdulioglu

Assistant Director, Consumer and Small Business Strategies Branch ACCC

Alex Meaney has a Bachelor of Laws and Master of Information Technology. Alex has been working against scams for almost 5 years across two government agencies, first as a cybercrime intelligence analyst and now in an education and awareness role focused at the ACCC. He has been scammed once (fake concert tickets), very nearly twice (a seemingly legitimate investment opportunity), during that time period, despite his day job.

Eti Abdulioglu has a Bachelor of Laws (Honours), Master of Laws, Bachelor of Business (Accounting) and has been working at the ACCC for over 10 years. Her role in this branch is conducting a range of consumer focused projects that align with the ACCC’s priority areas, educating consumers and businesses about their obligations and rights under the Competition and Consumer Act and the Australian Consumer Law. Eti employs a range of compliance tools, primarily focusing on education, engagement and disruption. Her work includes the administration of the ACCC’s scams work, including SCAMWatch and the scam disruption program. Previously, Eti worked in the Enforcement Division of the ACCC for many years, investigating, preparing and bringing matters to court.

Contemporary scams in Australia

Scamwatch, run by the Australian Competition and Consumer Commission (ACCC), receives around 500 reports of scams from the public every day. Eti and Alex will provide an overview of what scams are affecting Australians the most in 2019, how they work, and what you can do to protect yourself.



Mike Murphy


Mike Murphy was the judge of ASCCA’s annual writing competition for several years. He enjoyed a 50-year career as a writer, including newspaper and magazine writer and editor and reporter for ABC and BBC television news. He has written books for mining companies, Government departments and corporations and speeches for politicians. His short stories have appeared in numerous magazines and anthologies over many years and some have won prizes. In retirement he has written and published two novels and is working on another. He has written a comprehensive history of his own family and has given talks to many organisations on all aspects of writing, including writing memoirs.

Writing A Memorable Memoir
A memoir or life story needs to be more than a sequence of dry facts. It has to tell a story that the reader will want to read. The writer has to think who that reader will be and tell the story that reader wants to hear. This means adding emotions to the people and places that are depicted so that they become alive and their story (your story) becomes memorable.



Dr John Selby

Academic, Macquarie University

Dr John Selby is a member of the Optus-Macquarie Cybersecurity hub at Macquarie University who studies the spillover effects of the Internet on business, including privacy and cybersecurity issues. He previously worked as a commercial Internet lawyer at King & Wood Mallesons, and as in-house counsel at Telstra. He currently teaches a course on cybersecurity and privacy at Macquarie University.

In 2006, Dr Selby was recognised by the Lowy Institute as one of Australia’s “New Voices in Technology & International Relations. In 2009, he was a Postel Center Fellow at the University of Southern California’s Information Sciences Institute. In 2013, he was appointed as an ISOC-AU Fellow to the United Nations Internet Governance Forum and in 2016, he was a Visiting Professor at the University of Zurich and the University of Oslo.

He is currently a lead investigator on two externally-funded research grants: one educating the public about the risks of identity theft from unauthorized mobile phone porting and the second examining the hacking of platform-based online dispute resolution systems.

Identity-Theft Risks from Unauthorised Mobile Phone Porting

Seniors are particularly vulnerable to identity theft from unauthorised mobile phone porting in Australia. This presentation explores the complex regulatory challenges which have led to these risks and how a team of academics at Macquarie University is developing resources to educate seniors about how they can reduce their exposure to those harms. This research project is funded by a $120 000 grant from ECSTRA



Jennifer Willcox

ASCCA Director

Jenny Willcox was Executive Officer of Walpole Community Resource Centre in WA for almost 20 years. During this time she was, among many other things, a TAFE Lecturer in Computer Studies; editor of the local news Walpole Weekly; and was the driving force behind Walpole CRC rising to the top 10% of CRCs within the WA CRC Network. She has worked with Seniors since 2007 – firstly with the Seniors Computer Club in Walpole, and soon after through her involvement with ASCCA.

Over the last six years Jenny has had close and personal experiences in dealing with deceased estates. It led her to realise there is a very real benefit in planning ahead and compiled a one day Seminar called “Taking Control of your own Hereafter”. There is no greater legacy to leave one’s family than to have all your affairs in order and to provide clear guidelines for those you leave behind.

She is currently the Manager of SWADE – Seniors West Australian Digital Expansion project that has run successfully in WA and is currently running in Northern Territory and is being rolled out in New South Wales. All are delivering the Be Connected concept on behalf of the Australian Government, through Good Things Foundation.

Planning Ahead
From the time we are born, there is only one thing that is certain – death. It is never too early to start thinking about your own mortality and how you would like for those left behind to deal with your “stuff” - assets, bank accounts, personal belongings, collectibles, digital assets, subscriptions, utilities, and, if you wish, even down to your funeral.



Rebecca Wilson

CEO Starts at 60

Rebecca Wilson is Australia’s #1 Baby Boomer influencer.  A marketer, writer, and entrepreneur with decades of experience in ‘making things happen’. She started Starts at 60 from a humble blog five years ago having watched her parents’ hit 60; after a career in corporate marketing and consulting. She has worked tirelessly and faithfully for her community ever since, truly understanding their needs, and growing a team of more than 30 with similar consumer-focussed  values to her own.  Rebecca is driven by data, digital, and a passion for seeing the Baby Boomers fulfilled online.

Three pillars to a good retirement: Money, Health and Downsizing

It will be an overview of all sectors the Starts at 60 way.


 Alex Zaharov-Reutt

Alex Zaharov-Reutt

Technology Editor Technology Evangelist

Sydney PCT User Group

Alex Zaharov-Reutt is one of Australia’s most well-known technology journalists, appearing on TV, radio, in print, online and at YouTube. He is the technology editor at, and hosts his own TV technology program at his YouTube page and via 

When he speaks at our ASCCA Conference, it is hard to persuade our time-keeper to stop the clock!

Fantastic new technologies and cool tech tips

Alex will take us into the future to look at the amazing technologies of today and tomorrow; from software to hardware, to intelligent assistants, to cool gadgets and more.