ChatGPT from an Accessibility Perspective

A female is facing to the right, her image is overlaid with digital symbols and a sphere, with a cityscape at the bottom of the image

This month the hottest topic (especially after our recent Clubs Forum) has to be ChatGPT and how AI and machine learning are quickly becoming more and more relevant in all that we do.  
Nicholas Kapirnas, Junior Digital Accessibility Analyst at the Centre for Accessibility Australia, in which ASCCA Director Dr Scott Hollier is heavily involved, discusses how AI-based chatbots like OpenAI’s ChatGPT and Google’s Bard AI service can be helpful for people with disabilities.

Nicholas Kapirnas is smiling at the camera, he has on a pair of specs that are dark on top and frameless below, he is wearing a black t-shirt

With a natural language processor, these chatbots can understand users’ prompts and generate computer-written responses that mimic real conversations.

They can provide accessibility solutions, such as writing job application letters or giving instructions on how to use assistive technologies. However, Kapirnas notes that while the technology is promising, it still has flaws, and chatbots can give incorrect information.  You can read Nicholas’s full article here.